Refund Policy

Our refund and returns policy last 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Additional non-returnable items:

Gift cards
Coupon

To complete your return, we require a receipt or proof of purchase.

Filing a Complaint

• At CrizyBrix we take every project with the final product insight. It is as much our responsibility as the clients. So, we believe every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction-related services come. Only when things are completely out of hand that refund should be considered.

• Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are dissatisfied and think about going for a reclaim it is our request that you take out precious time to write to us at admin@crizybrix.com for a final dialogue prior to requesting a refund.

• Only if we are unable to reach a common ground with you after talks should a refund claim be filed.

There are certain situations where only partial refunds are granted:

• Full refund: In cases where the project has not been started or if the initial design style has not been approved.

• Partial refund if there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.

• No refunds if the project has been completed and uploaded on the server.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {admin@crizybrix.com}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

To return your product, you should mail your product to: { admin@crizybrix.com }.